Roles we fill
Hire remote customer success & support talent
People who look after your customers by chat, email and phone. Recruited and vetted across Latin America, working your hours.
Book a strategy callCustomer success & support roles
- Customer Service RepresentativeWe recruit friendly, English-speaking customer service reps from Mexico and Latin America who handle your phones, chat and email with patience and follow-through, on your business hours.Also: Customer Support Representative, Customer Service Agent, Customer Care SpecialistHire a Customer Service Representative
- Customer Success ManagerWe recruit English-speaking customer success managers from Mexico and Latin America who onboard your customers, get them value from your product and spot churn risk early.Also: CSM, Client Success Manager, Customer Success SpecialistHire a Customer Success Manager
- Order Management SpecialistWe recruit detail-minded, English-speaking order management specialists from Mexico and Latin America who enter and track orders, chase backorders and keep customers informed from purchase order to delivery.Also: Order Management Coordinator, Order Entry Specialist, Sales Order SpecialistHire an Order Management Specialist
- Technical Support SpecialistWe recruit English-speaking technical support specialists from Mexico and Latin America who troubleshoot your product, reproduce bugs and explain fixes in plain language to your customers.Also: Technical Support Engineer, Tier 2 Support Specialist, Product Support SpecialistHire a Technical Support Specialist
Don't see your role? Tell us what you need. We recruit for many more positions than we list here.